Effective Date: 5/30/2025
At MiaWewa, your satisfaction is our priority. If for any reason you’re not satisfied with your purchase, we offer returns and refunds under the following conditions:
1. Return Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, unopened, and in original packaging.
- We do not accept returns on items marked final sale or non-returnable.
2. How to Request a Return
To initiate a return, please email us at support@miawewa.com with your order number and reason for return. We’ll provide return instructions.
3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, email us at support@miawewa.com.
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Shipping Policy
Effective Date: [Insert Date]
We ship all orders from our fulfillment center in the U.S. and aim to get your products to you as quickly and safely as possible.
1. Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Note: Delivery times may vary based on location and carrier delays.
3. Shipping Confirmation
Once your order ships, you’ll receive a confirmation email with tracking information.
4. International Shipping
Currently, we only ship within the United States. We hope to expand internationally soon!
5. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at support@miawewa.com. We’ll do our best to resolve the issue.
Disclaimer
Effective Date: [Insert Date]
The information provided by MiaWewa on our website, packaging, and communications is for general informational purposes only.
1. Not Medical Advice
Our skincare products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a licensed healthcare professional before starting any new skincare routine, especially if you have sensitive skin or existing conditions.
2. Individual Results May Vary
Everyone’s skin is different. Results from using our products may vary based on skin type, sensitivity, and usage.
3. Product Use & Patch Testing
We recommend conducting a patch test before using any new skincare product. Discontinue use immediately if irritation or an adverse reaction occurs.
4. Limitation of Liability
MiaWewa is not liable for any direct, indirect, or incidental damage resulting from the misuse of our products or reliance on the information provided on our website.